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Quick links to the wiki pages would help in initial adoption
Anybody using the system for the first time is left a bit at sea not knowing the correct procedure, who to assign to, order of actions etc.
Created 21 Jul 11:12 by Guest
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It is not clear whether I should be adding information to the comments or description during Triage Agent research
Clarifying where the information should be entered will help in the speedy processing of issues
Created 16 Jul 09:24 by Guest
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